Understanding the Employer of Record

In the consumer-directed model, an Employer of Record (EOR) must be identified before services can begin. The EOR is the person responsible for handling employer-related responsibilities for the caregivers who provide support.

This role can be filled by the individual receiving services, a family member, or another trusted unpaid person selected to take on these responsibilities. 

To serve as an Employer of Record, the individual must:

• Be at least 18 years of age 
• Be willing and able to manage caregiver-related responsibilities 
• Be a parent or responsible adult if the individual receiving services is under 18 

In many situations, the person receiving services may choose to act as their own EOR. Otherwise, they may designate someone they trust. Typically, an EOR supports one individual unless multiple individuals live in the same household. Please note: The EOR cannot be paid to provide care and cannot serve as the caregiver.

The EOR takes on an active role in managing caregivers and overseeing day-to-day support. Responsibilities include:

• Finding and selecting caregivers 
• Providing direction and setting expectations 
• Creating schedules and outlining daily tasks 
• Supervising and monitoring caregiver performance 
• Addressing concerns or making changes when needed 
• Keeping track of services being provided 
• Reviewing and approving timesheets 
• Making sure all required paperwork is submitted on time