At A&S Facilitation Advocates, LLC, your data protection is of utmost importance to us. This Privacy Statement outlines how we collect, use, and safeguard your information when you visit our website, submit a referral, or receive service facilitation from our organization.
By using this website or providing information through our forms, you acknowledge and agree to our Privacy Statement and consent to the information collection and use of your data as described. Please note that submitting information through this website does not establish a provider-client relationship but allows us to respond to your inquiry and assist with service coordination.
Information We Collect
We may collect personal information in the following ways:
Information You Provide
When you complete a form, request services, or contact us, we may collect:
- Name
- Phone number
- Email address
- Mailing address
- Insurance or Medicaid information
- Emergency contact information
- Any additional details you voluntarily provide
If you are seeking services, some information may be considered Protected Health Information (PHI).
How We Use Your Information
We use the information we collect to:
- Coordinate and provide service facilitation
- Communicate regarding referrals, eligibility, and services
- Respond to questions and requests
- Meet state and regulatory requirements (including DMAS and managed care organizations)
- Improve our website and client experience
Data Protection & Health Information Protection
As a provider supporting individuals receiving long-term services and supports, we take privacy seriously. Our privacy statement outlines how we maintain administrative, technical, and physical safeguards designed to protect sensitive health-related information. We do not sell personal or health information to third parties. Information is only shared when necessary to:
- Coordinate care
- Comply with legal requirements
- Work with health plans, providers, or authorized representatives
- Support required audits or oversight
SMS / Text Messaging Policy
If you provide your mobile number, you are opting to receive text messages related to:
- Appointment scheduling
- Referral updates
- Service coordination
- Important care notifications
SMS Consent:
Your mobile opt-in will never be shared or sold to third parties.
Opt-Out:
Reply STOP at any time to unsubscribe.
Website Data & Cookies
We may automatically collect limited technical data such as:
- IP address
- Browser type
- Device information
- Pages visited
This helps us improve website performance and user experience. You may disable cookies through your browser settings.
Data Security
We implement reasonable safeguards to protect your information. However, no electronic transmission is ever completely secure.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
Children’s Privacy
Our website is not intended for children under 18 years of age, and we do not knowingly collect information from children.
Your Rights
You may request to:
- Access your personal information
- Request corrections
- Ask questions about how your data is used
Contact us anytime using the information below.
Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
A&S Facilitation Advocates, LLC
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